Aligning your strategies with the beliefs of your audience.

A few weeks ago, I posted on this blog, how consumers don’t always make rational choices, but rather act based on their beliefs. The key term here is “belief”. Here

There is a widely debated yet accepted theory suggesting that knowledge alone isn’t the primary driver of consumer behavior. Instead, beliefs (regardless of their accuracy) shape our actions.

For instance, the growth in online shopping isn’t solely attributed to increased knowledge or confidence in digital tools (though that plays a role). The real drivers are three key beliefs:

  • Attitude: Consumers believe online shopping is more convenient (e.g., better prices, availability at any time, no need to visit physical stores).
  • Social Influence: Observing friends, family, and influencers engaging in online shopping leads consumers to view it as a common behavior.
  • Control: Consumers believe they have more control over their shopping experience, reducing stress and ensuring safe payments.

These beliefs, rather than just knowledge, are what propel the trend of online shopping.

By aligning your strategies with the beliefs of your target audience, you can more effectively predict and influence their behavior, driving greater engagement with your products.

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